Overview

BRANCH OPERATIONS MANAGER
Department:OPERATIONS
Position Requirements
Qualification : Minimum Graduate
Relevant Work Experience : 2 years Total work experience :4 years
 Previous Role  :

          Worked asaSenior Operations manager in a large sized HFC

·         Experienced in LAP & FD

·         Knowledge about PMAY CLSS,NACH,PDC, Direct Debit and Repayment

Industry : Banking / NBFC in Housing Finance
Average CTC :3L
Role Deliverables :

·         Understanding of customer application screening, KYC and Income documents as collected by sales officer for login and initiating legal, valuation, CIBIL and other verification report

·         Adherence to TAT/SOPs/ operations manually in processing the files

·         Ensuring for timely execution of pre-payment and pre-closure  of loan transactions

·         Follow up with branch/ micro branch for OTC/PDD, PDC & SPDC

·         Handling loan operations for EMI, structured installments, disbursals and closures

·         Understanding of disbursement cheque handover policy. Cersai search & updation process

·         Customer services (Loan closure/FD/ROI Reduction / PDC swapping & all other query)

·         Understanding about docket & card file management

·         Responsible for reconciling the accounts for disbursement, collections, general receipts and initial payment accounts.

·         Follow up with team for vendor payments & their claims

 

 

Competencies :