Overview

Job Title:  Customer Manager

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      Skills : Selling, credit understanding, relationship building, interpersonal & communication

     Job Description:

  1. Develop and generate business
  2. Leads follow up & systematic closure
  3. Develop clear understanding of lending parameters and apply on field
  4. Conduct field visits for customer meetings, field investigations / other checks, relationship development and market mapping
  5. Follow up / Ensure for credit approval from the concerned authority for files submitted
  6. Collections / Recovery from customers
  7. Ensuring complete documentation, stamping and formalities related to pre / post disbursement
  8. Complete control of NPA and overdue cases and their overall reduction to minimal
  9. Abreast with the competitor’s strategies and market activities / preferences and recommend future strategies
  10. Conducting various marketing initiatives in assigned area
  11. Customer service – Attending to customer inquires / grievance on a timely basis