HR Business Partner (HRBP) for  BPO/ KPO Company


Key responsibilities –

-Provide consulting and business partnering support to leadership and business line managers in achieving company objectives

-Develop a Trusted Advisor relationship with key leaders at multiple levels within the supported business group. The role includes coaching and influencing key stake holders to make decisions that are compatible with best practices

-Influence, drive and control delivery of HR services to business, through CoEs of recruitment, employee shared services, learning function, compensation and benefits, statutory and compliance services

-Lead talent management, performance management, development, engagement and retention strategies for own business and accounts

-Counseling / Training employees for performance and capability building in conformance with goals

-Interact with teams/ individuals as part of formal/ informal groups so as to feel the pulse of the organization and bring about changes/ improvements

-Sustain Culture and communication and strengthen awareness of policies, practices, WNS values and DNA


-Post graduate with experience in a similar role in Consulting, IT, BPM sectors

-Strong strategic thinking and innovation capability

-Sound operational HR experience at middle management level

-Experience implementing and embedding core HR Processes

-Excellent interpersonal and communication levels

-Experience in implementing HR policies and procedures

-Knowledge of all HR elements staffing, compensation and benefits, Learning and development, relationship management, employee engagement

-Knowledge of local laws and regulations

Candidates from the BPO Industry are preferred for this job role.